At AuraWear, we want you to love your new look. If you are not completely satisfied with your purchase, we are here to assist you with a smooth return process.

1. 30-Day Return Window

You have 30 days from the date you receive your items to request a return.

2. Return Eligibility

To be eligible for a return, your item must be in the same condition that you received it:

• Unworn, unwashed, and unaltered.

• With all original tags and packaging intact.

• Free from any makeup stains, scents, or pet hair.

Note: For hygienic reasons, certain items such as swimwear, bodysuits, underwear, and final clearance sale items are non-returnable.

3. How to Start a Return

1. Contact us at support@aurawear.com with your order number and the reason for the return.

2. If your return is approved, we will send you detailed instructions on where and how to ship your package.

3. Return Shipping Fees: Unless the item arrived damaged, defective, or incorrect, buyers are responsible for the return shipping costs. We highly recommend using a trackable shipping service.

4. Refunds

Once we receive and inspect your returned item, we will notify you via email regarding the approval of your refund. If approved, your refund will be automatically processed back to your original payment method within 5–7 business days. Please note that your bank or credit card provider may require additional time to post the transaction.

5. Damaged or Incorrect Items

Please inspect your order upon delivery. If the item is defective, damaged, or if you received the wrong item, please contact us immediately at support@aurawear.com with clear photos of the issue so we can make it right.