Have a question about our collections, sizing, or an existing order? We are always here to help. Our customer support team dedicatedly works to respond to all inquiries within 24–48 hours (excluding weekends and holidays).

How to Reach Us:

• Email: aurawear@outlook.com

• Operating Hours: Monday – Friday, 9:00 AM – 6:00 PM (GMT+8)

Tracking an Order? If you are inquiring about a shipment, please include your Order Number (e.g., #AW1001) in your email or message so we can assist you more efficiently.